An Amazon delivery driver in California allegedly pummeled an elderly customer over a purported missing package in a disturbing incident caught on surveillance video — the attack was captured from different angles after a verbal exchange between the two turned physical. The driver is reportedly claiming self defense.
“I believe the Amazon driver said something about ‘your white privilege,’ and my tenant said, ‘You don’t need to be a b*tch about it,’ turned around and walked away,” said apartment complex owner Doug Smith,” Fox 2, KTVU, reported.
The much-younger driver is seen in the footage delivering about 10 blows to the other women’s head and body as the latter walked away in the incident that occurred in Castro Valley, Cal., in the Oakland/San Francisco area.
At the source of the dispute was that the victim, 67, had apparently received an alert that her package had arrived. The item was not among the packages that the driver was dropping off in the lobby of the apartment building.
The older woman reportedly waited about 15 minutes in the lobby before the confrontation occurred outside the building after she questioned the driver about the whereabouts of the package, in a discussion that got heated and quickly escalated.
Watch a report that aired on San Francisco-based KRON-TV:
Alameda County, Cal., sheriff’s deputies arrested the suspect, identified by multiple media outlets as Itzel Ramirez, 21, and booked her on two felonies: suspicion of battery causing serious bodily injury and elder abuse. As noted above, Ramirez reportedly claimed she acted in self-defense.
The victim was left with a possible broken nose and other injuries, according to cops. “It was frightening to see an Amazon driver do that, somebody who we allow onto the property to provide us a service,” owner Smith added.
The Amazon driver is now an ex-Amazon driver, the company said in a statement. “This does not reflect the high standards we have for drivers who deliver our packages. We take these matters seriously and this individual is no longer delivering Amazon packages.”
Bond was set at $100,000, and the suspect is due in court on Monday.
Here is a slightly longer version of the assault and its aftermath shared by KRON reporter Maureen Kelly :
SHOCKING VIDEO shows an Amazon Driver giving a 67 year old Castro Valley woman a beat down after words were exchanged. 21 year old woman arrested by Alco Sherrif…who says suspect claims self defense. @kron4news pic.twitter.com/umTVNityDi
— Maureen Kelly (@KRON4MKelly) June 4, 2021
Twitter weighed in on the incident. Here is a sampling:
Even if the older woman did say hurtful words, it’s no excuse to assault her. There are better ways to handle this situation.
— Mr. SomethingorOther (@schooled_usa) June 4, 2021
People who work soo hard to make sure we get what we need deserves more respect specially in these times of covid I’m not saying beating someone is ok
— S🅰Y L’🏀R (@papadewour) June 4, 2021
That lady is going to own part of Amazon when this is all over.
The delivery driver is rethinking their career choice.— Jdstex (@Jdstex) June 5, 2021
Agreed. I would have laughed at her or completely ignored her and did my job and left. That pisses off rude people more than violence.
— MamaMia (@MsLindsay_boo) June 5, 2021
The shocking part is how many Americans think violence is now acceptable behavior, especially if your feelings have been hurt.
— JF (@aretemom) June 6, 2021
She worked for Amazon under pressure to meet impossible targets on package deliveries, of course she has anger issues.
— A (@fracture2010) June 5, 2021
Nothing could ever justify the Amazon driver’s behavior. The older woman didn’t fight back. Everything that matters is visible. It doesn’t matter what she may have said.
— Moon Pie ☘️ FormerBlue Anti-Mob Anti-WOKE (@Moon_555801) June 6, 2021
As an Amazon driver I am appalled by this. At the same time being born and raised in the Bay Area it doesn’t shock me this happened in that area. Do better East Bay.
— Dab Marino™️ (@NorCalPurps) June 6, 2021
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