Amazon driver arrested for beating elderly customer, allegedly complaining about her ‘white privilege’

An Amazon delivery driver in California allegedly pummeled an elderly customer over a purported missing package in a disturbing incident caught on surveillance video — the attack was captured from different angles after a verbal exchange between the two turned physical. The driver is reportedly claiming self defense.

“I believe the Amazon driver said something about ‘your white privilege,’ and my tenant said, ‘You don’t need to be a b*tch about it,’ turned around and walked away,” said apartment complex owner Doug Smith,” Fox 2, KTVU, reported.

The much-younger driver is seen in the footage delivering about 10 blows to the other women’s head and body as the latter walked away in the incident that occurred in Castro Valley, Cal., in the Oakland/San Francisco area.

At the source of the dispute was that the victim, 67, had apparently received an alert that her package had arrived. The item was not among the packages that the driver was dropping off in the lobby of the apartment building.

The older woman reportedly waited about 15 minutes in the lobby before the confrontation occurred outside the building after she questioned the driver about the whereabouts of the package, in a discussion that got heated and quickly escalated.

Watch a report that aired on San Francisco-based KRON-TV:

Alameda County, Cal., sheriff’s deputies arrested the suspect, identified by multiple media outlets as Itzel Ramirez, 21, and booked her on two felonies: suspicion of battery causing serious bodily injury and elder abuse. As noted above, Ramirez reportedly claimed she acted in self-defense.

The victim was left with a possible broken nose and other injuries, according to cops. “It was frightening to see an Amazon driver do that, somebody who we allow onto the property to provide us a service,” owner Smith added.

The Amazon driver is now an ex-Amazon driver, the company said in a statement. “This does not reflect the high standards we have for drivers who deliver our packages. We take these matters seriously and this individual is no longer delivering Amazon packages.”

Bond was set at $100,000, and the suspect is due in court on Monday.

Here is a slightly longer version of the assault and its aftermath shared by KRON reporter Maureen Kelly :

Twitter weighed in on the incident. Here is a sampling:

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Robert Jonathan

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