Op-ed views and opinions expressed are solely those of the author.
Three weeks ago, I filed two claims through my warranty company, Choice Home Warranty. Three weeks later, nothing. I did speak to the service technician when I ultimately called direct. His response was surprising, but not unexpected.
“With these guys, they call without checking my availability, and book a time. When I call them, they don’t understand enough English to know that the plan that they scheduled won’t work! For us, or the homeowner!” he said.
In essence, a lot of time wasted! For both the provider and the homeowner.
The provider explained, “Choice was bought out by a bigger company. The new company that bought them is even worse. Especially, in regard to what they will cover.”
When I called Choice, it was twenty questions, then nothing. As in, nobody came to my house. The problem of broken appliances, allegedly under warranty remained, and I was left with broken English words, likely read from a script.
Sadly, this experience is the growing rule, as opposed to the exception!
Today, more than half of the country’s home warranty companies are handled by offshore help. The motivation is simple. These employees will work for peanuts. Never mind that their service is horrific! Primarily due to their lack of a true grasp of the English language.
Let’s look at it from their employer’s point of view. These employees will work for cheap, possibly $200-300 per month. The response is always, “if we hired Americans for these positions, we would be required to pay the state minimum wage.” The consumer is more interested in a lower price than anything else. They need to simply “grin and bear” it. The alternative is to pay double for everything from telephone service to flat-screen TVs.
Typical Globalist response!
Are their numbers accurate? Good question! Let’s assume that they are accurate. What IF America decided to concentrate on bringing these jobs home? Such as Choice Home Warranty and AT&T Customer call center positions that would be relocated back to the U.S. from Singapore and Manilla…
Costs would increase. People can be hired to do these jobs for $4-$500 per month in Taiwan and the Philippines. In a place like Bangladesh, it is half of that. Or less! It’s easy to understand why service is so bad and the language used is equally abominable.
Realistically, some attention has been given to this matter. Senator Rand Paul did that much. Attention, yes. Action? Not a lot. The government has convinced American politicians that not going along with the narrative will impact careers. After all, nobody wants to pay extra for a flat-screen TV and an iPhone.
How much more? Nobody really knows. The AT&T CEO made 31 million last year. It’s easy to see how his bottom line looks so attractive when considering the $400-500 per month employees who work tirelessly for the US in the Philippines. Not to mention the low-priced help in places like Jakarta and Bangladesh.
Let’s examine an alternative. What if these jobs magically found their way back to the United States? Yes, I hear the Globalists’ retort that “it would raise the costs.” But what if we decided to do it regardless. And, assuming that we did, how could we implement such a formula?
An “Offshore Personnel Tax” would be added to what the employer paid to his help in Singapore, Manilla, Bangladesh, and other distant places. For example, if AT&T was paying $3 per hour to its employees in Manilla, we would add a $10 per hour “OPT” tax. So, the final cost for AT&T would be $13 per hour. Choice Home Warranty’s .75 per hour help in Bangladesh would now run, $10.75 per hour. Suddenly, Dothan, Alabama, Fort Pierce, Florida, and Mena, Arkansas are looking quite attractive as call center sights!
The best aspect of an “OPT” tax is unification. It would truly unify Americans. It would transcend race, color, creed, national origin, and every other distinction. In short, we are ALL Americans! Let’s unite against the Globalist interests that would steal our jobs.
This proposal would undoubtedly bring chills and shudders to those who had used identity politics as a rallying point. Included would be the “race hustlers” who have made careers turning Americans against Americans. Their time is past.
My grandmother, born in 1896 had a message for those generations who followed her. “Charity Begins at Home.”
In other words, “take care of our people first. Then, we can save the rest of the world!”
The “Opt” tax would do just that. While it might increase prices for certain services nominally, it would bring unity to the country like nothing else. Our American people who at last see themselves as something special. There would be a newfound admiration for the government, something lacking in most circles.
Best of all, the companies would return! There might be some initial reluctance. In the end, all would conclude that the “Opt” tax was the right direction for America.
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