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Five Guys and three police officers apparently don’t mix when it comes to proper customer relations.
Local cops who stopped into a Five Guys fast-food restaurant in Daphne, Ala., for some burgers were reportedly refused service.
The employees who apparently had some kind of beef, as it were, with law enforcement are now out of work.
When the trio arrived at the establishment located near Mobile Tuesday night, six or seven employees allegedly turned their backs on them, with one of the staff at the counter allegedly saying “I’m not serving them.”
Video footage of what happened apparently exists, although it has not yet been released, which should shed further light on the situation.
The cops left and headed to another restaurant for their meal.
After looking into the matter, Five Guys subsequently issued an apology to the officers that noted that the workers involved either were fired or suspended. The store also temporarily closed to conduct customer service training, but has now reopened.
“As we uphold our commitment to fair, respectful, and equal treatment for all customers, please know that the actions and sentiments of a few employees in Daphne, AL do not represent Five Guys or the local franchisee,” the statement concluded.
The incident prompted a small pro-police demonstration outside the restaurant, with participants holding signs expressing their support for law enforcement.
On Facebook, Daphne police sought to put to rest an issue that circulated on social media that the incident revolved around the officers not wearing facial coverings despite signage requiring them for entry.
“The three officers became aware of the mask requirement, so they returned to their vehicles to obtain masks. All three officers were wearing masks the entire time they were inside of the establishment,” the post explained.
Taking the high road, the post also expressed gratitude for the expressions of support that Daphne PD received since the incident went public.
“The Daphne Police Department appreciates the outpouring of support from our community and from supporters of law enforcement across the country. We also want to thank Five Guys on a corporate and local level. We have been working through this situation and there has been total cooperation. The Daphne Police Department does not think that the actions of a few employees represents Five Guys as a whole.”
In the past as well as in the current anti-police climate, other incidents where cops have been denied service at restaurants have occurred around the country. They also apparently have to be wary of how their food is being prepared.
For example, three NYPD police officers were hospitalized last month when they fell ill after drinking milkshakes at a Manhattan Shake Shack that may have been tainted with bleach. After an investigation, the NYPD said there was no criminality by Shake Shack’s employees, but at least one union wasn’t buying that, insisting that it was done deliberately.
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Robert Jonathan is a staff writer for BizPac Review. He is a longtime writer/editor for news aggregation websites and has also developed content in the legal and financial publishing sectors as well as for online education. He earned a Juris Doctorate from the University of Connecticut School of Law, “a law school the basketball teams can be proud of.”
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