Customer finds ‘whole bug’ cooked into tenders after she already started eating at Florida restaurant

Haile Kirkland can be credited with ensuring other diners have a better experience than she did while visiting a “Slim Chickens” fast food restaurant in Pensacola.

Stopping in for a meal with her husband, Kirkland found a cockroach cooked into her food — literally.

“At first I thought it was a burnt spot,” Kirkland told WEAR Pensecola. “And then when I picked it up I said, ‘That’s a whole bug.'”

“I probably ate one or two of my tenders and then my husband sat his food down and he was like, ‘Here check my food,’ and it was in his food,” she said. “And I was like ‘Oh great.'”

Kirkland shared her experience on Facebook: “Had a cockroach cooked into my chicken at Slim Chickens on 9 mile in Pensacola and the manager could care less. He said oops sorry like what do you want a refund or something. Very disgusting and unprofessional. Get your sh-t together people.”

Kirkland included a video she said an employee at the restaurant sent her that showed a cockroach crawling on what appears to be a large container of ketchup, as well as a video showing another roach crawling on the wall.


Despite the attention Kirkland’s post garnered, the Florida Department of Business and Professional Regulation was unaware of the incident until contacted by WEAR — the restaurant opened in March 2021 and there had been no complaint filed or health code violations noted.

The state paid a visit to the restaurant on Tuesday and observed nearly 20 dead roaches in the store, WEAR reported. In a follow-up inspection Wednesday, DBPR found no violations.

The owner of the facility sent WEAR a statement, without disclosing their name.

“My team was immediately made aware of the complaint, and we responded swiftly to ensure all health & safety precautions were evaluated,” the statement said. “I met with our local pest elimination company the following morning at the restaurant to thoroughly inspect the premises and provide further pest elimination treatment. Although we believe all pest activity has been resolved they will continue to come out weekly to monitor and provide additional treatments as needed.”

“Our local Health Inspector arrived on Tuesday for an inspection and found dead insects from the treatments,” the release continued. “He returned the following day, and we were approved with no issues or violations. We will continue to work with our local Heath Inspector and provide full access to ensure the quality of our food and guest experience.”


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