Still-at-large couple beat restaurant owner and her 15-year old girl over service; video shocks even the cops

Police are searching for a pair of dissatisfied restaurant customers, who took their complaints way over the edge.

After being refunded their money, they proceeded to beat up the eatery’s owner and her daughter.

WTOC-TV: Savannah, Beaufort, SC, News, Weather & Sports

Clip via WTOC

When two customers at the Qwik Chick takeout stand in Baxley, Georgia prompted a bit of back-and-forth when they complained Thursday afternoon that their chicken was cold and they didn’t receive enough fries with their order.

After owner Jeanette Norris refunded the couple’s money, that should have been the end of it — but it wasn’t. They continued complaining, and the argument culminated in the female beating and slapping Norris in the face, breaking her nose.

Screenshot of female customer beating restaurant owner Jeanette Norris

Norris’ 15-year-old daughter is then seen approaching the pair to come to her mother’s assistance. That’s when the huge male customer delivered one punch to the little girl, knocking her off her feet.

Screenshot of burly male customer punching owner’s daughter. age 15

Local law enforcement officers are finding it hard to come up with words to describe the brutal, unprovoked attack.

“I’ve been here, what, 41 years – 30 of them as chief. I have never seen anything like this. I’ve never heard of anything like this,” said Chief James Godfrey, Baxley Police Department, according to WTOC News Channel 11.

Footage of the attack has also enraged viewers, who provided police with information that should lead to the arrest of the couple. WTOC reported:

Plenty of WTOC viewers who saw this video contacted Baxley Police to give them information on the suspects. Based on that, police are looking for Nathaniel Eric Smith and Latasha M. Smith. They have active warrants for aggravated battery and cruelty to children. They are considered dangerous and have a tendency towards violence.


Police provided a photo of the Smiths — the alleged attackers in the incident.

Nathaniel Eric Smith and Latasha M. Smith / Image: Baxley police via Daily Mail

Here’s the raw surveillance footing of the attack, via WTOC’s Facebook page. The video has been shared more than 2,000 times.

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