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Restaurant diners can’t believe their eyes when rats ‘fall from the ceiling’

July 20, 2017 | | Print Article

Customers fled a Chipotle Mexican Grill in Dallas when it appeared rats began to rain down on them from the ceiling.

Diners caught video and photos of the unwanted rodents which they claimed fell from the ceiling on Tuesday.  The rodents were crawling on the floor and climbing up the wall of the chain’s West End location.

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“If we would have been sitting at the table next to that it definitely would have fell on top of our food because it was literally right there,” Daniela Ornelas told NBC DFW. “I just kept wondering what it was, and I kept looking around until I looked at the floor, and I saw three rats, and I ran.”

“This is an extremely isolated and rare incident and certainly not anything we’d ever want our customers to encounter,” a Chipotle spokesperson said in a statement Wednesday.

“We learned yesterday that mice got into a restaurant,” the statement read, “and we immediately contacted professionals who identified a small structural gap in the building as the likely access point. We’re having it repaired. Additionally, we reached out to the customer to make things right.”

But making it right may be a long shot for many, like Ornelas, who said they would not be returning to the location.

The incident was another blow to the restaurant chain that on the same day admitted about a dozen diners at a Sterling, Va., location had come down with norovirus because of a sick employee or customer, according to the New York Post.

The news shook customers and sent Chipotle stock tumbling as thoughts returned to the 2015 wave of norovirus and E. coli outbreaks  across nine states in the restaurant’s locations.

While the raining rats incident in Dallas may be “isolated and rare for Chipotle, social media reaction was horrified, as expected.

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Frieda Powers
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