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‘I have to pee in a bag?’ Nightmare flight when passengers told all lavatories broke on way to…Hawaii

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Now that’s a long time to hold it!

Passengers aboard an American Airlines flight from Phoenix, Arizona, to Hawaii were suddenly in the very uncomfortable position of not having lavatories at their disposal to relieve themselves.

Not that the flight crew was entirely unsympathetic to their dilemma, offering those aboard the six hour flight plastic bags to go in, according to KPNX-TV — for those not keen on the idea of using a bag, there was always the option of peeing into a plastic bottle.

 

A passenger on the flight recorded her exchange with a flight attendant, who explained the toilets were overflowing and that she would have to use a plastic bag.

“What do you mean I have to pee in a bag?” the woman asked in the video.

“[Inaudible] … they’re overflowing,” the crew member said. “This one has like this much left.”

“I know, it’s horrible. And guys are going in bottles,” the flight attendant added.

The woman, who asked to remain anonymous, told the NBC affiliate that passengers were told in an announcement during the flight that there was a problem.

“You could see the passengers looking at each other in disbelief,” she said. “And they also locked two of the lavatories, as far as I can remember, so there was no access to those whatsoever.”

Which left one lavatory to be used.

“There was one lady who, unfortunately she had a toddler that needed to use the restroom, and same thing. She was told she had to use a bag,” she said. “She opened the door to the toilet, and the grimace on her face … you could tell she was going to get sick to her stomach because of the sight and the smell.”

American Airlines released a statement, according to KPNX-TV, saying in part:

“We are very sorry for the trouble this caused the 187 passengers on flight 663. Our customer relations team will be reaching out to all of the passengers on this flight to extend our apologies.

At American, lavatories must be working properly prior to departure. If an American flight is in the air, and all lavatories become inoperative, the flight will divert to the nearest suitable airport in order for maintenance to rectify the situation. Due to the location of the aircraft, the flight continued to its intended destination. The issue was subsequently rectified upon arrival in Kona, and our flight returned to Phoenix as scheduled.”

Tom Tillison

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