Grocery cashier, special child win over hearts of America in touching video of a simple act of kindness

(Video screenshots)

A special young lady with a dream of one day working at a grocery store just had her wish come true last weeks thanks to one exceptionally insightful and kindhearted Giant grocery store cashier.

According to Pennsylvania mother Lisa Teach, her 9-year-old special needs daughter, Lilly, loves the “bagging process” that people see every day at grocery stores across the country.

“My daughter, Lilly, loves to watch the ‘bagging process’ at the grocery store,” Teach explained in a since-viral Facebook post last Monday. “She likes watching how everything fits into the grocery bags, kind of like the game tetris.”

“I believe its sort of therapeutic for her in a way. She has many dreams, one of them is to work at a grocery store and bag people’s groceries. She also wants to be a doctor and a teacher.”

What’s amazing is that a Giant grocery store cashier named Isaac Witte somehow managed to glean this interest of hers from practically nothing. According to Teach, as she and her daughter approached Isaac’s line, he did something truly unforgettable.

“We’ve never met Isaac before, but as he watched Lilly approaching the bagging area, she started to get the first bag ready. Isaac, in a moment I’ll never forget, asked Lilly if she would like to help him and bag the groceries,” she wrote.

Watch what happened next:


“Lilly was thrilled and so happy to have this opportunity,” Teach’s post continues. I don’t know how Isaac knew how meaningful this would be to her, but somehow, he did.”

“He took his time with her and let her bag each item. She independently bagged all our groceries and told Isaac, ‘I love you.’ She doesn’t say this to everyone, but in the moment, I believe this was her way of saying thank you for seeing me and for letting me help, I love you.”

“Thank you Isaac for taking an ordinary task and turning into a special memory that we will always remember,” she wrote in conclusion.

See her Facebook post and a picture of Isaac below:

Yesterday afternoon, we had a most memorable experience at the grocery store of all places.

We would like to recognize…

Posted by Lisa Teach on Monday, February 25, 2019

But it gets better.

After the incident went viral, Teach brought Lisa back to the grocery store to give Witte  a thank-you card. Guess what happened next …

Not only did the grocery store’s staff offer to hire Lilly when she turns 16, but they prepared a name tag for her and let her scan some items for customers.

“She was in her element, she was scanning and scanning. They talked a little to Isaac, who really is the hero of this whole story,” Teach said afterward to news station WXIA.



Teach echoed this sentiment in a statement to Fox News.

“A hero thinks not of themselves, but of others first. They find purpose and meaning in seeing someone else’s need and boldly reaching out to meet it,” she said.

“Isaac did just this for our daughter when he saw that she wanted to help bag groceries. She was beaming the whole time, because she was seen, acknowledged, asked to help, and allowed to offer what she had to get the job done by working together.”

Witte was similarly touched.

It was a very emotional moment. It just warms my heart to, you know, make this little girl’s dream come true,” he said to WXIA.

But remember, this sort of kindness toward those special needs applies to older kids too. Older kids like Jack Ryan. Last year a local supermarket employee named Jordan Taylor went viral after he offered to let Ryan, who suffers from autism, shock some shelves.

Taylor had been stocking shelves himself when he noticed Ryan watching him. This spurred him into asking the 17-year-old teen if he’d like to stock some shelves too. What followed was 30 minutes of Taylor patiently teaching Ryan how to stock shelves.


Also remember that adults too sometimes have disabilities.

“To be honest, I also have a disability,” Witte admitted to WXIA. “So I kind-of figured since … no one had given me that opportunity when I was younger I thought, ‘well, why not?'”

Why not indeed.



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