In the highly competitive restaurant industry, there are consequences to actions that detract from quality customer service, as 12 Oklahoma workers who failed to show up for work in support of the “Day Without Immigrants” protest found out the hard way.
Not that the owner didn’t show a little compassion along the way.
The restaurant workers, all Hispanic, were employed at the “I Don’t Care Bar and Grill” in Catoosa and were fired after participating in Thursday’s show of support for illegal immigrants, according to ABC affiliate KTUL in Tulsa.
…fired courtesy of a text message.
The owner who suddenly found himself down 12 workers did show compassion for those who violated his zero tolerance policy on “no show, no call.”
“You and your family are fired,” read a text to one of the fired employees. “I hope you enjoyed your day off, and you can enjoy many more. Love you.”
— Ethan Hutchins (@ehutchinsnews) February 17, 2017
More than other industries, customer satisfaction can be the difference between surviving and going under for restaurants, but the 12 now-former workers “feel like they’ve been unfairly terminated,” a friend translating for six of them told KTUL.
“(They’re) upset they stood for something they felt was necessary so the community would stand together, and they got terminated for that,” the friend said.
Only in America… perhaps they should have taken a clue from the name of the restaurant.
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