Starbucks denies Philly police officer use of bathroom; cops are steaming mad


starbucksA downtown Philadelphia Starbucks has become the latest business to find itself in trouble because of a rude employee who apparently doesn’t like cops.

The incident occurred Friday, when a woman behind the Starbucks counter allegedly refused to allow a city police officer to use the restroom because he wasn’t a paying customer.

The sergeant’s Facebook post of the incident went viral, according to local NBC affiliate News 10, which reported:

The post, which does not identify the sergeant involved, says he walked into the Starbucks at 13th and Chestnut streets and asked to use the restroom, for which a key code is required. The employee, according to the post, “State[d] in a loud voice … that the bathroom is for paying customers only.” The post goes on to say that the sergeant asked politely to use the restroom anyway, and that the Starbucks employee declined to grant access.


Starbucks wrote an apology on its page.

“We are aware of this situation, and it is certainly not in line with the experience we want any of our customers to have in our stores,” Starbucks wrote. “We are taking all necessary steps to ensure this doesn’t happen in the future.”

Here’s the full post:

FB post

A Starbucks customer registered his disgust with the coffee shop:

“Thought you world like to know this happened at your 1301 Chestnut St in Philadelphia. In a time when police are being made the enemy, Your clerk pulls this nonsense. And might I point out, this store is a frequent caller to police for some sort of service.”

The incident is similar to one at an Arby’s franchise in Pembroke Pines, Florida, where an employee refused to wait on a uniformed police officer. In that case, the chain’s CEO and its senior vice president issued an apology, but officers were still furious.

“Not a paying customer” was the Philadelphia clerk’s excuse? Police officers pay every day they don their uniforms, put on their badges and strap their guns to their hips, putting their lives in danger to protect the citizenry.

Watch the clip, from Fox News.


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