A Lowe’s manager lost his job after replacing a black driver on a job when the customer insisted that a white driver deliver her order.
The incident occurred at a Danville, Va. store as Marcus Bradley, already in the delivery truck on the way to the customer’s house, received a call from his manager, WSET reported.
“I got a phone call on the phone telling me to bring the delivery back. Saying that I couldn’t do the delivery,” Bradley told WSET. “I asked him why I couldn’t do it and he said because you’re black and they don’t want you at the house.”
WSET went to the customer’s home where Bradley and partner Alex Brooks said the delivery was headed and spoke to the woman, who had no remorse for what had transpired.
“I got a right to have whatever I want and that’s it,” the woman said.
When the station asked her if she felt bad she said, “No, I don’t feel bad about nothing.”
Bradley said he will continue to work at Lowe’s but hopes this type of incident doesn’t happen again in the future.
“I mean I gotta work. I’m going to keep going to work like I’ve always done,” he said. “But I would think Lowe’s would take it into consideration to think about what they’re doing next time.”
Lowe’s issued the following statement to WSET.
Diversity and inclusion is a core value at Lowe’s.
The situation brought to our attention was troubling and an investigation was immediately undertaken.
Under no circumstances should a discriminatory delivery request be honored as it is inconsistent with our diversity and inclusion core values and the request should have been refused.
The investigation has concluded and the individuals involved are no longer with company.
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