When users struggle to log onto a web site, you can be assured that reliability is a real concern, so President Obama has turned to Verizon — “America’s Largest and Most Reliable Network” — for help.
According to report out Monday by USA Today, Verizon’s Enterprise Solutions division has been asked by the Department of Health and Human Services to improve the performance of the HealthCare.gov site.
The web site is a key component of the Affordable Care Act.
Amid embarrassing results that have rendered the web site almost unusable, results that the media is uniformly describing as “glitches,” Health and Human Services announced Sunday that it would reach out to civilian companies to help solve the problem.
“Our team is bringing in some of the best and brightest from both inside and outside government to scrub in with the team and help improve HealthCare.gov,” an agency blog post said on Sunday.
Gee, if only they would have considered bring in “the best and brightest” in the beginning — the Obama administration turned to the U.S. arm of a Canadian company, CGI, to take on the biggest role in the rollout.
And all this is after taxpayers have spent hundreds of millions of dollars.
The estimated cost of the site was up to $94 million originally, but that had swelled to $292 million by May, according to NBC News.
Health and Human Services did not respond to a request for confirmation about Verizon, USA Today reported. The company also declined to comment.
There’s no truth to the rumor that the inquisitor was heard asking, “Can you hear me now?”
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